Waanverse Labs Inc. Privacy Policy
Effective: July 18, 2024
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At Waanverse Labs Inc. ("Waanverse", "we", or "us"), your privacy is our priority. This policy outlines how we collect, use, and protect your personal information when you engage with our websites, mobile applications, APIs, emails, and other online services (collectively, the "Services"), or when you communicate with us.
Our goal is to provide you with transparent information about how your data is handled, empowering you to make informed decisions. Below is a brief overview, though we encourage you to review the entire policy for full details:
- Data collection is minimal and necessary.
We only collect the personal information required to provide and improve our Services. Basic data, such as your name, is collected when necessary, and some products may track location for enhanced functionality. You remain in control, with the ability to browse anonymously where applicable.
- Your data is used to enhance your experience.
We use your information solely to improve our Services and your experience. Your data is never sold to third parties or shared with data brokers.
- Your privacy rights are global.
No matter where you are, you have the right to request access to your data, ask for account deletion, or inquire about how we handle your information.
- We’re here to help if you have questions.
If you have any questions or concerns about how we use your data, feel free to reach out to us. We are committed to making this policy as clear as possible.
Information We Collect
We collect various types of information to provide and improve our Services. This includes information you provide directly and data we collect automatically.
1. Account Information
While browsing Waanverse does not require an account, certain features may require you to create one. If you choose to register an account, we collect the following information:
- Username (publicly visible)
- Password, email address, or phone number for authentication
- Additional optional details like a bio, profile picture, or social links
- User preferences and account settings
2. Content You Submit
We collect any content you submit while using our Services, such as:
- Text, links, images, GIFs, audio, videos, and other media
Depending on your privacy settings, some content may be publicly visible.
3. Actions You Take
We track your interactions with the Services to personalize and improve your experience. This includes actions such as:
- Voting, saving, hiding, or reporting content
- Engagement with other users and adjustments to your preferences
4. Transactional Information
For purchases or paid services, we collect payment-related information. Our payment processors handle sensitive data using secure protocols:
- Payment details (handled by third-party processors)
- Transaction history and, in certain cases, blockchain-related data
5. KYC (Know Your Customer)
For certain services, we may require additional verification (KYC) in compliance with regulatory standards, such as:
- Personal identification (e.g., passport, driver's license)
- Proof of address (e.g., utility bills)
- Other documents required by local regulations
6. Usage Data & Device Information
We automatically collect technical information when you interact with our Services, including:
- IP address, browser type and version
- Pages visited, date and time of visit, and duration of stay
- Device type, unique device identifiers
- Mobile device information (e.g., unique ID, operating system, browser type, and diagnostic data)
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, which helps us:
- Track usage patterns and preferences
- Provide personalized content and advertising
8. Other Information You Provide
We may collect other information you voluntarily provide, such as when you complete forms, respond to surveys, participate in activities, apply for jobs, or contact our support team.
How We Use Your Information
We use the information we collect in various ways, including to:
1. Provide and Maintain Services
We use your information to operate and maintain our Services, including:
- Delivering the services you request and ensuring their proper functioning.
- Responding to customer inquiries, providing technical support, and troubleshooting issues.
- Improving our services based on usage patterns and feedback.
2. Improve Services
We analyze how users interact with our Services to:
- Identify usability issues and areas for improvement.
- Enhance the user experience and optimize performance.
- Develop new features and functionalities.
3. Personalize Content
We use your information to tailor our Services and content to your preferences, including:
- Customizing recommendations, suggestions, and advertisements.
- Adapting content based on your interactions with our platform.
- Providing personalized user experiences.
4. Communicate with You
We use your contact information to:
- Send important notices, updates, and administrative messages.
- Respond to your inquiries and provide customer support.
- Facilitate communication regarding transactions and account management.
5. Ensure Security
We use information about your device and interactions to:
- Monitor and detect suspicious or fraudulent activities.
- Protect against security risks and vulnerabilities.
- Implement security measures to safeguard your data.
6. Conduct Research and Development
We use information for research and development purposes to:
- Improve existing services and develop new features.
- Enhance product offerings based on market trends and user feedback.
- Innovate and explore new technologies and solutions.
7. Comply with Legal Obligations
We may use your information to:
- Comply with applicable laws, regulations, and legal processes.
- Respond to lawful requests and government inquiries.
- Protect our rights, property, and safety, as well as those of our users and the public.
8. Facilitate Transactions
We use your information to facilitate:
- Transactions, including purchases, payments, and financial activities.
- Processing orders, invoicing, and managing accounts.
- Providing transaction-related notifications and updates.
9. Aggregate and De-Identify Data
We may aggregate and anonymize your information to:
- Generate statistical data for analysis and reporting.
- Improve our services and develop insights into usage trends.
- Share aggregated data with third parties for research, analytics, and marketing purposes.
10. Advertise and Market
We use your information to:
- Deliver personalized advertisements and promotional materials.
- Tailor marketing communications based on your preferences and activities.
- Measure the effectiveness of advertising campaigns and strategies.
About Waanverse Labs Inc.
Waanverse Labs Inc. is a leading technology company specializing in accessible software solutions for web and mobile devices, we innovate to create user-centric products that elevate experiences and empower businesses globally.
At Waanverse Labs Inc., we are committed to preserving user privacy and data security. This privacy policy outlines our practices for collecting, using, and safeguarding your information to ensure transparency and trust in our services.
How We Protect and Store Your Information
We take security seriously and implement measures to safeguard your information:
Data Security
We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Encryption
Sensitive information, such as payment data, is encrypted using secure socket layer technology (SSL) or transport layer security (TLS) protocols.
Access Control
Access to your information is restricted to authorized personnel and third-party service providers who require access to perform their job functions.
Data Storage
Your information is stored on secure servers that comply with industry standards and best practices for data protection.
Retention Period
We retain your information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Third-Party Audits
We conduct regular audits and assessments of our security measures to ensure they meet current industry standards and regulatory requirements.
Incident Response
In the event of a data breach or security incident, we have procedures in place to promptly investigate, mitigate, and notify affected individuals as required by law.
Your Rights and Choices
| Access to Your Information | You have the right to request access to the personal information we hold about you and receive a copy of it. |
| Correction of Your Information | You can request corrections to any inaccurate or incomplete personal information we hold about you. |
| Erasure of Your Information | You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected. |
| Restriction of Processing | You can request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of your data or object to its processing. |
| Objection to Processing | You have the right to object to the processing of your personal information, including for direct marketing purposes or where we are relying on legitimate interests to process your information. |
| Data Portability | You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller. |
| Withdrawal of Consent | If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal. |
| Complaints | If you believe that your data protection rights have been infringed, you have the right to lodge a complaint with a supervisory authority. |
International Data Transfers
Waanverse Labs Inc. is based in Uganda, and we process and store information on servers located in the United States. Depending on various factors, including the locations of our users and service providers, we may also store information on servers and equipment in other countries.
By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of your information in and to the United States and other countries. Please note that the laws in these countries may not offer the same level of data protection as your country of residence.
For transfers of personal data from users in the European Economic Area (EEA), United Kingdom, and/or Switzerland, we rely on the Standard Contractual Clauses approved by the European Commission or other transfer mechanisms deemed 'adequate' under applicable laws.
Children's Privacy
Unless a specific product or service is expressly designed for children, individuals under the age of 13 are not permitted to use our Services. We do not knowingly collect personal information from children under 13 years of age without verifiable parental consent.
We may verify the age of users by requesting their date of birth before accessing certain products or services. If we discover that we have inadvertently collected personal information from a child under 13 without parental consent, we will promptly take steps to delete such information from our records.
Parents or legal guardians who believe that we may have collected personal information from a child under 13 without proper consent should contact us immediately so that we can take appropriate action.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. If we make significant changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on our website or through the Services prior to the change becoming effective.
We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of the Services after the effective date of any revised Privacy Policy constitutes your acceptance of the terms.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
You can also contact our Data Protection Officer directly at [email protected]